Pig Must Fly ("the Service", "we", "us") is a browser-based entertainment website. Visitors may purchase virtual flight time for a shared animated character (the "Pig"). The Pig's remaining flight time is shared globally and visible to all visitors in real time.
Each purchase buys a defined, fixed amount of flight time and, depending on the tier, a visual effect, a public listing on the leaderboard, and inclusion in a public "support receipt" card and live support feed, shown under the display name you provide. The exchange is deterministic: you always receive the exact amount of time shown at checkout. There is no element of chance, drawing, lottery, sweepstake or prize allocation of any kind. There are no loot boxes, no randomized rewards and no paid advantages over other players beyond visibility.
You are not buying a security, a financial instrument, an investment, or any claim on our revenue.
The countdown and altitude you see are real and shared by everyone — they are not artificial pressure tactics. Purchases only ever add the exact time and effect described at checkout.
All purchases are final. Flight time is consumed the moment it is credited to the shared countdown. If you believe you were charged in error — for example a duplicate charge or an unauthorised transaction — contact us within 14 days and we will review it. Nothing in this section limits rights you may have under mandatory consumer law in your jurisdiction.
Leaderboard names are user-supplied. You agree not to use a name that is unlawful, hateful, sexually explicit, impersonates a real person or brand, or infringes anyone's rights. We may shorten, mask or remove any name at any time without notice and without refund.
You agree not to attack the Service, scrape it at abusive rates, automate purchases, or attempt to inflate the leaderboard fraudulently.
The Service is provided "as is". We do not guarantee uptime, and we may pause, reset, or shut down the Service — including resetting a season — at any time. If we permanently discontinue the Service, unused purchased time has no cash value and is not refundable.
You must be at least 13 years old to use the Service, and at least 18 (or the age of majority where you live) to make a purchase. If you are under 18, you confirm you have permission from a parent or guardian.
Payments are processed by our merchant of record, Creem, which acts as the legal seller for the transaction and handles applicable sales taxes. Your card statement will reference Creem.
To the maximum extent permitted by law, our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential losses.
These Terms are governed by the laws of the country in which the operator resides, without prejudice to mandatory consumer protection rights in your country of residence. As a consumer, you may also rely on the courts of your home country for claims under mandatory consumer law.
We may update these Terms. Material changes will be reflected by the date at the top of this page. Continued use after a change means you accept the updated Terms.
Email: hello@pigmustfly.com
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